Customer Care Executive

Kochi, Kerala, India • Posted June 10, 2026

Job Type: Full Time
Location: Kochi, Kerala
Posted: June 10, 2026
Category: Information and Record Clerks
Application Deadline: July 20, 2026

Role Description

Responsibilities:

• Excellent communication, impeccable spelling, and grammar.


• Comfortable with phone calling to get things done


• Prior experience with eCommerce Chat Email and Resolution Team.


• Email / live chat customer support experience.


• Should be comfortable in multi-tasking in a high-energy environment.


• Previous experience in a similar role, preferably for a Growing eCommerce Business.


• Proficient in Excel and Google sheets skills.


• Excellent analytical, problem-solving, and organizational skills.


• Customer-orientated and Customer Complaint and Issue resolution experience.


• Flexibility to work and Responsible attitude is a must.


Skills and Requirements


• Any graduate degree.


• Preferred Proficiency in Multiple Languages.


• Fluency in Spoken English and VAS trained Candidates Preferred.

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