Customer Care Representative

Who we are

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location

Barrie, ON

Reporting To

Regional Clinic Manager

A Day In The Life

• Providing exceptional customer service in person, over the phone and by email
• Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
• Managing and maintaining client accounts while building relationships
• Working with insurance companies to ensure successful third‑party billing operations
• Assisting with cleanings and minor in‑clinic device repairs – training provided
...