Customer Care Representative

On-site - Manila 3-5 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain a positive and professional demeanor in all customer interactions.
• Document customer interactions and feedback effectively in the CRM system.
• Collaborate with team members and other departments to ensure seamless service delivery.
• Stay informed about product updates and changes to provide accurate information to customers.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 3–5 years in a customer service rol...