Customer Care Representative

CONCENTRIX – #1 BPO in the industry

CONCENTRIX empowers people to grow and explore diverse career paths, earning Hall of Fame honors in both Best Company and Best Employer categories by the International ICT Awards. Join the #1 BPO team and start a rewarding career you will enjoy and be proud of.

Benefits:

• Very competitive salary
• Meal and transportation allowance
• Rice allowance
• Night differential (when applicable)
• Account incentives
• Sick and vacation leaves
• Educational assistance
• Retirement plan
• Annual appraisal and bonuses
• Comprehensive health plan for you and your loved ones
• Clean, safe, and modern working environment

Job Responsibilities:

• Communicate with customers in a courteous, friendly, and professional manner using agreed procedures
• Listen attentively to customer needs; demonstrate empathy while building rapport