Customer Care Representative

On-site - Quezon City 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide outstanding customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and effective manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer experience and create process efficiencies.
• Educate customers on product features and services to enhance their experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 5–8 years
• Skills and Competencies: Strong ver...