Customer Collaboration Key User

Job Location
WARSAW PLANT & GO

Job Description

Position Overview: We are seeking a proactive and detail-oriented Central Europe Order Management Key User to join our team. In this role, you will be crucial in optimizing order management processes, providing training and support to users, and driving system improvements. You will collaborate with various partners to ensure efficient order processing and elevate customer satisfaction across the Central European region.


Key Responsibilities:

+ Provide high-class system expertise and be first point of contact on Business Processes and Technical capabilities matters in Order Management area.

+ Contribute to reach Customer Service Operations targets by minimizing problems due to Order Management and improving processes.

+ Engage in projects by: participation on Mapping & Matching sessions, Business Process List preparations, Site Integration Testing’s, Non-Negative Impact Testing...