Customer Coordination Manager

Canada, Canada, Canada • Posted March 13, 2026

Job Type: Full time
Location: Canada, Canada
Posted: March 13, 2026
Category: Information and Record Clerks
Application Deadline: April 22, 2026

Role Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You’ll Do

  • Take overall responsibility & project manage travel implementations– to include moves, and ad-hoc projects as required by the business
  • Lead the (local) Joint Planning meetings and update the OneForm and the Task List for each client
  • Be the focal point of contact for the project team during the implementation process
  • Ensure the Onboarding process is followed (Pre-assessment through to post-implementation stage)
  • Ensure all project members are aware of their roles & responsibilities.
  • Lead weekly calls, normally phone conference and produce call notes & agendas. Keep the RAG Status updated accurate and timely
  • Ensure the project remains...
  • Interested in this role?

    Click the button below to start your application for Customer Coordination Manager at American Express Global Business Travel.

    Apply Now