Customer Experience Advisor

🚀 Customer Experience Advisor🚀

📍 Location: Brighton
💖 Department: Customer Experience
📅 Position type: Permanent, full-time - hybrid

💰 Salary: £26,700 per annum

The role

Our team of Customer Experience Advisors are brand ambassadors for MPB, expertly supporting our community of content creators and visual storytellers at every stage of their journey. Technology is at the heart of what we do, but you’ll play a key role in managing the moments that matter the most - where human judgment makes the difference. Combining specialist knowledge, thoughtful personalised support, and a passion for positive customer outcomes, you will build trust, inspire confidence, and drive long-term customer loyalty.

The role is evolving beyond traditional transactional support. You will guide customers through complex buying, selling...