Customer Experience Associate- Future Opportunities

Work Location: Chatham, Ontario, Canada

Hours: 15

Line Of Business: Personal & Commercial Banking

Pay Details: $22.00 - $27.21 CAD

Job Description

Customer Experience Associate role at TD Canada Trust, responsible for processing financial transactions, advising customers, and maintaining quality customer experiences.

In This Role, You Will

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a ti...