Customer Experience Associate- Future Opportunities

Work Location

London, Ontario, Canada

Hours

15

Line Of Business

Personal & Commercial Banking

Pay Details

$22.50 - $28.33 CAD

Job Title

Customer Experience Associate

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
• Connect personally with customers to advise them appropriately and clearly on b...