Customer Experience Associate

Hiring: Customer Service Executive (Chat & Voice Process) - Teleperformance

📍 Location: Kolkata

🕒 Shift: Rotational (Including Night Shifts)

📅 Working Days: 5 Days Working | 2 Rotational Week Offs

Job Overview

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives for an International Chat & Voice Process. This role involves assisting global customers, resolving queries, and delivering a high-quality customer experience.

Key Responsibilities

• Handle customer queries via chat and voice support (international clients)
• Provide accurate and timely information to customers
• Troubleshoot issues and escalate cases when required
• Maintain high quality service...