Customer Experience Associate

**Work Location:**

Surrey, British Columbia, Canada

**Hours:**

15

**Line of Business:**

Personal & Commercial Banking

**Pay Details:**

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

**Job Description:**

**KEY ACCOUNTABILITIES**

**CUSTOMER**

+ Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
+ Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
+ Assist with responding and resolving customer concerns, escalating when necessary
+ Iden...