Customer Experience Associate

Trenton, Ontario, Canada • Posted March 23, 2026

Job Type: Full-time
Location: Trenton, Ontario
Posted: March 23, 2026
Category: Information and Record Clerks
Application Deadline: May 02, 2026

Role Description

Description

:

KEY ACCOUNTABILITIES

CUSTOMER

  • Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
  • Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
  • Assist with responding and resolving customer concerns, escalating when necessary
  • Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers
  • SHAREHOLDER

  • Support the achievement of business objectives by supporting advice goals
  • Promote products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence<...
  • Interested in this role?

    Click the button below to start your application for Customer Experience Associate at TD.

    Apply Now