Customer Experience Associate

Trenton, Ontario, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Trenton, Ontario

Posted: March 23, 2026

Category: Information and Record Clerks

Application Deadline: May 02, 2026

Role Description

Description
 :KEY ACCOUNTABILITIES
CUSTOMER
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
Assist with responding and resolving customer concerns, escalating when necessary
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers
SHAREHOLDER
Support the achievement of business objectives by supporting advice goals
Promote products, advice, services and banking capabilities
Understand and apply operating policies and procedures
Contribute to business objectives for Operational Excellence<...
                

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