Customer Experience Program Manager

We are looking for an experienced Internal Sailing Auditor & Trainer to join our HSEQ team.

Role Overview :

If you believe audits are not just about checklists but about people, behaviours, and learning, this role is for you.

As an Auditor & Trainer he/she will sail with our vessels and impart training on board while engaging with ship staff and actively contribute to raising safety standards onboard.

You’ll play a visible, hands-on role—conducting audits, facilitating safety conversations, and converting findings into meaningful improvements.

This is a frontline HSEQ role, where your sea experience, judgement, and communication skills will directly influence onboard safety culture.

Key Responsibilities

• Carry out ISM, ISPS, navigation, cargo, mooring audits, safety inspections
• Deliver onboard safety training to ship staff