Customer Experience Representative for Precious Metals

Specialize in customer service and metal valuation as a Customer Experience Associate. Engage directly with customers to facilitate the buying and selling of gold and silver while providing transparent advice.
In this full-time role, you will play an essential part in enhancing customer relationships by delivering knowledgeable and transparent service. Your training will equip you to evaluate jewelry and precious metals adeptly, and you'll maintain a professional store environment to ensure operational excellence. Your contributions will support a collaborative team atmosphere.
Key Responsibilities:
• Provide exceptional customer service both in-person and by phone
• Evaluate precious metals and jewelry using specialized tools
• Educate customers with accurate, transparent information
• Keep the store environment clean and well-organized
• Support daily operations and contribute to team success
Requirements:
• Minimum 1 year of experience in customer service<...