Customer Experience Specialist

Makati, Metro Manila, Philippines • Posted June 17, 2026

Job Type: Full time
Location: Makati, Metro Manila
Posted: June 17, 2026
Category: Information and Record Clerks
Application Deadline: July 27, 2026

Role Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

This position is responsible for driving AIA Philippines’ customer feedback management system and delivering experience improvements across the enterprise that will elevate customer satisfaction and loyalty.

Minimum Job Requirements

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