Customer Experience Specialist

At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life.

In this role, you will guide customers through every step of their Tesla journey — from the moment they step into a showroom to the exciting day they take delivery of their vehicle.

Responsibilities

• Engage walk-in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase — building a complete and personalized customer profile