Customer Relations Associate

Job Description

Government Mandated Benefits

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Assist customers with inquiries and provide information about products and services.
• Build and maintain strong customer relationships through effective communication.
• Support sales teams by providing exceptional customer service and issue resolution.
• Identify customer needs and work towards providing tailored solutions.
• Document customer interactions to enhance service delivery and follow-up.

Requirements

• Educational Qualifications: College graduate
• Experience Level: 1-2 years of customer service experience preferred
• Skills and Competencies: Proficient in verbal and written communication
• Skills and Competencies: Strong interpersonal and relationship-building skills
• Skills and Compe...