Customer Service Admin

Customer Service Admin

Full-Time | Fully Remote

7:30am – 5:00pm PST

About the Company

Join a customer-first organization where exceptional service is at the heart of everything we do. Our team supports a growing base of Canadian supplement customers, delivering high-quality assistance across every touchpoint — from product questions to order resolution and beyond.

With a culture built on empathy, accountability, and continuous learning, we offer an environment where customer service professionals can thrive, develop their skills, and grow into expanded responsibilities over time.

About the Role

We are seeking an empathetic and reliable Customer Service Admin to support our B2C customers across Canada. In this role, you will be the primary point of contact for supplement customers reaching out via phone, email, and live chat.

You will handle product inquiries, order management through Shopify, complaint resolu...