Customer Service Advisor

Nottingham, England, United Kingdom • Posted June 05, 2026

Job Type: Permanent, Full-time

Location: Nottingham, England

Posted: June 05, 2026

Category: Information and Record Clerks

Application Deadline: July 15, 2026

Role Description

 
  What we expect 
  Job Responsibilities 
 Ensure the timely recording of any safety incidents and customer complaints notified via Central Service Administration team
 Processing Addition, Cancellation and Amendment SAF’s in a timely manner
 Ensuring all the relevant documents are attached behind Group Contracts in Navision
 Applying Endorsements on monthly basis (includes sending out Endorsement Prelists)
 Uplifting callout rates on monthly basis
 Invoicing Service Contracts (includes checking the Invoice Prelists for possible errors, manual invoicing, After Service Rendered invoicing, keeping Invoice Summary Sheet up to date)
 Assisting with any SAF related queries
 Providing Branch Support with any Service Administration related tasks (Updating PO numbers on existing Contracts, providing training as and when required, updating Navision with Customer email addresses or contact det...
                

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