Customer Service Associate

**_POSITION SUMMARY:_**

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

**_ESSENTIAL FUNCTIONS:_**

+ Secures all firearms brought into the store with trigger locks.
+ Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
+ Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
+ Greets all customers as they enter the store in a friendly and outgoing manner.
+ Handles customer's merchandise returns; complete refund / exchange paperwork.
+ Sorts returns by category and return to proper area.
+ Sells appropriate Hunting and Fishing Licenses.
+ Handles and administers all incentive and reward progra...