Customer Service Associate

About the Role

The person is responsible to handle client coordination, documentation of government requirements and monitoring of shipments.

Key Accountabilities

• Booking management, handling, monitoring, and updating to customer.
• Handling of day-to-day bookings (import/export/customs clearance, local transfers, domestic/inter-island and triangular), updates, and monitoring of shipments from point of departure until arrival at destination.
• Monitors the execution of shipments.
• Coordinate to DP World vendors (carriers, co-loaders, brokers, trucking team).
• Monitor on time return of containers (empty) for import.
• On time sending of pre alerts
• Filling of manifest (inbound shipments)

Qualifications, Skills and Experience s

• Bachelor’s degree in Custom Administration or Logistics
• With experience as customer service ass...