Customer Service Associate

Philippines, Philippines, Philippines • Posted June 05, 2026

Job Type: Full time

Location: Philippines, Philippines

Posted: June 05, 2026

Category: Information and Record Clerks

Application Deadline: July 15, 2026

Role Description

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Customer Service Associates are responsible for in-bound calls displaying great customer service skills to ensure highest level of customer satisfaction.
Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects
Communicates effectively and address customers’ needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed
Documents all calls appropriately, and follows all procedures as dictated by policy and procedures
Conducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floor
Attends all scheduled training as ...
                

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