Customer Service Engineer II

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Responsibilities:

+ Provide product technical advice via phone, email, and web communications and drive customer success by developing deep knowledge of software functions and partnering with Cadence global product development and engineering teams

+ Document and report product issues, product limitations and customer enhancement requests

+ Drive product evolution and quality by providing feedback and collaborating with other departments and stakeholders

+ Create and deliver training classes, technical seminars, and technical marketing material

+ Provide technical leadership in specialist area and promote industry best practices for Cadence products

+ Support product sales teams by determining customer needs, developing solutions, demonstrating the value of Cadence Design Systems, and representing Cadence at technical e...