Customer Service Executive

Shah Alam, Selangor, Malaysia • Posted June 06, 2026

Job Type: Full-time

Location: Shah Alam, Selangor

Posted: June 06, 2026

Category: Information and Record Clerks

Application Deadline: July 16, 2026

Role Description

Job Vacancy
Customer Service Executive
Job Descriptions
Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person
Provides solutions and information to concerns.
Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions.
Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly.
Requirements
Candidate must possess at least a Diploma/Advance Diploma in Business Administration or other related discipline 
Minimum 2 years working experience in related field in similar industry
Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns
            

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