Customer Service Manager at Walmart Canada

Elevate your career with Walmart Canada as a Customer Service Manager. This role focuses on enhancing customer experiences by overseeing front end operations and ensuring service excellence.
Walmart Canada is seeking a Customer Service Manager to lead front end operations at their location in Lévis, QC. This position is crucial for fostering customer loyalty and maintaining compliance with operational standards. You will guide associates, manage customer inquiries, and train your team on company systems to ensure high performance and customer satisfaction.
Key Responsibilities:
• Ensure safe work processes and emergency procedures are followed
• Handle customer and associate concerns with effective guidance
• Monitor front end associates for proper coverage and coordination
• Provide training on systems, company procedures, and safety
• Oversee transaction processes, ensuring compliance with guidelines
Requirements:
• Minimum age of 16 or older
• Strong un...