Customer Service Manager

About the Company
Pay10 is a fast-growing fintech company providing secure, innovative,and scalable digital payment solutions for businesses and individuals worldwide. We aim to simplify global transactions through technology, transparency, and trust — enabling seamless payments across borders.
We are looking for a proactive and customer-obsessed
Customer Service Manager -
Team Leader
to join our growing fintech startup. In this role, you will lead and scale our customer support operations, ensuring an exceptional experience for our users while working closely with the Head of Operations.
About the Role
As our Customer Service Manager will take ownership of the end-to-end support function. You’ll build processes, lead a small (but growing) team, and act as the voice of the customer within the organization.
The Customer Service
Manager is responsible for the professional coordination of daily customer support operations, supporting the handling of compl...