Customer Service Manager

College Graduate of any course with at least 5 years in the Call Center or Customer Service Industry. Experience in handling Australian accounts is an advantage. Strong understanding of customer care processes. In‑depth knowledge in the areas of quality assurance and process improvements. Excellent written and verbal communications skills; Excellent working knowledge of MS Office; Trustworthy and target oriented; Ability to coach and give feedback to team members; Can foster a spirit of collaboration and teamwork.

Closing Date: August 18, 2016

Examination/Interview: To Be Announced