Customer Service Rep

Shanghai, Shanghai, China • Posted May 29, 2026

Job Type: Full time
Location: Shanghai, Shanghai
Posted: May 29, 2026
Category: Information and Record Clerks
Application Deadline: July 08, 2026

Role Description

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

The Customer Care Representative is the member of the customer care organization who assists the Customer Care Manager to fulfill team’s KPI and support sales team to develop business. With all steps of service, align overall company strategy and implement in high level business objectives. We live the Customer First core value and ensure that our customers receive a level of support that sets nVent apart from its competitors.

  • The Customer Care Rep is the primary contact for the customer. All activities are to be executed in an efficient, professional and friendly manner to the satisfaction of our customer within the nVent policies.
  • Provide pricin...

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