Customer Service Representative 2

Description
We are looking for a Customer Service Representative 2 to support order management activities for a Contract position based in Stuart, Florida. This role focuses on delivering responsive service, maintaining accurate order records, and coordinating with internal partners to keep customer requests moving efficiently. The ideal candidate brings experience in a manufacturing environment and is comfortable working within ERP platforms to manage orders, returns, and related service issues.


Responsibilities:

• Enter customer orders into ERP systems with close attention to accuracy, completeness, and required documentation.

• Review incoming orders for discrepancies and resolve exceptions involving pricing, quantities, and other transaction details.

• Track order progress from entry through fulfillment and provide timely updates on status, changes, and delivery-related concerns.

• Address customer questions and service issues ...