Customer Service Representative

Aguascalientes, Aguascalientes, Mexico • Posted June 04, 2026

Job Type: Full time

Location: Aguascalientes, Aguascalientes

Posted: June 04, 2026

Category: Information and Record Clerks

Application Deadline: July 14, 2026

Role Description

Job Summary

Summary:
Customer Service Representative
This role will be In-charge of communicating with customers and deal with customer's inquiries.

 
Responsibilities:
Appropriately utilize system applications and resources to accurately and effectively in providing a comprehensive and high-quality services for all customer needs
Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution
Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers
Interpret customer needs, recognize symptoms, causes and solutions.
Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed
Demonstrate clear speaking and writing skills in English, and minimize th...
                

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