Customer Service Representative

Bristol, England, United Kingdom • Posted June 13, 2026

Job Type: Customer Service Representative

Location: Bristol, England

Posted: June 13, 2026

Category: Information and Record Clerks

Application Deadline: July 23, 2026

Role Description

Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.
We have an exciting opportunity for a Customer Service Representative to join our Helpdesk team at Southmead Hospital in Bristol. This is a full-time permanent position working 40 hours per week, 5 days from 7. Shift times are 8 hours per day between 07:00 and 19:00. Please note this role involves working one weekend in every three.
The role:
To provide a professional FM Helpdesk service

To receive calls and enter the details onto the CAFM system to enable the works to be completed

Contact relevant subcontractor and co-ordinate site visits

To support the planned maintenance programme by generating jobs and updating the system when work is complete

Raise Purchase Orders, invoicing, and o...
                

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