Customer Service Representative

Description
We are looking for a detail-focused Customer Service Representative to join a manufacturing team in Charlotte, North Carolina. This a contract opportunity that centers on high-volume order entry, data quality, and written coordination with customers and internal partners rather than a phone-heavy support environment. The ideal candidate is organized, accurate, and comfortable managing transactional work independently while contributing to a collaborative hybrid team.


Responsibilities:

• Accurately enter and process a steady flow of customer orders each day while meeting turnaround expectations.

• Review purchase order information, update order records in internal systems, and confirm that details are complete and correct.

• Identify mismatches, missing information, and other order-related issues, then take action to resolve them efficiently.

• Maintain reliable customer and order data within CRM and database platforms t...