Customer Service Representative

Customer Service Representative (High-Volume Support, Zendesk & Live Chat) – Remote | U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends)

About the Role

We’re hiring a Customer Service Representative (CSR) to handle high-volume inbound support and deliver a fast, professional, and customer-first experience.

This is not a low-volume support role — you will manage 50–100+ tickets per day across multiple channels while maintaining quality and speed.

If you’re someone who can stay calm under pressure, communicate clearly, and resolve issues efficiently — this role is built for you.

What You’ll Own

Customer Support & Issue Resolution (Primary Focus)

• Handle 50–100+ daily tickets via:
• Zende...