Customer Service Representative

Forest Hall, Tyne & Wear, United Kingdom • Posted May 30, 2026

Job Type: Full-time
Location: Forest Hall, Tyne & Wear
Posted: May 30, 2026
Category: other-general
Application Deadline: July 09, 2026

Role Description

Location: Newcastle

About the role

We know insurance is personal, and that's why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs.

As part of the team, you'll help customers manager and service their policies. You'll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care.

What's in it for you?

Tesco Colleague Clubcard: 10% discount (15% every payday weekend).
Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership.
Generous leave: 7.2 weeks' holiday (including Bank Holidays).
Family support: Enhanced maternity, paternity, and shared parental leave policies.
Exclusive offers from top brands and partners.
Financial security: Pension scheme matching up to 7.5%, plus life...

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