Customer Service Representative

Seeking a Customer Service Representative!

In this role, you’ll support customers, distributors, and contractors by providing product information, processing orders, and coordinating solutions related to heating and storage systems.

Responsibilities

Respond to customer inquiries by phone and email, delivering timely, accurate information.
Process orders, quotes, and warranty requests in internal systems.
Provide guidance on product features, specifications, and model options.
Work closely with production, logistics, and technical teams to support smooth order fulfillment.
Troubleshoot and resolve customer concerns with professionalism and product knowledge.
Maintain customer records and support general administrative and sales activities.

Schedule: Monday to Friday, 8:00 a.m. – 4:30 p.m.

Compensation: $45,000 – $50,000 annually

Employment Type: Permanent, Full-Time

Qualifications & Experience
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