Customer Service Representative

Helpdesk Operator

Salary: £24,969 per annum

Location: Glasgow Head Office (G5 0US)

Contract type: Permanent , Days

Full time: 37.5 hours per week. Working 5 over 7 days.

Contract: Asda

Here's what you can expect to be doing:

* Handling inbound and outbound calls, and logging jobs in a fast-paced environment

* Co-ordinating contractors and City Technicians to ensure they attend to our City standards

* Working in partnership with customers to achieve results

* Completing a variety of administrative tasks such as quotes, uplifts, emails

* End-to-end job management

* Working as part of a team to drive customer excellence

Here's what we would like from you:

* Driven and passionate with a great attitude to deliver customer excellence

* Helpdesk experience in facilities management

* Excellent verbal and written communication skills

* Accuracy and attention...