Customer Service Representative, Interim

Laval, Quebec, Canada • Posted March 11, 2026

Job Type: Full time

Location: Laval, Quebec

Posted: March 11, 2026

Category: Information and Record Clerks

Application Deadline: April 20, 2026

Role Description

What you'll do
Part of the Canadian Tire family is Sports Experts. Your Sports Experts! Built on more than 50 years tradition on customer focus, Sports Experts is headquartered in Laval, Quebec. Sports Experts is proud to promote a wide selection of sports equipment, clothing and footwear of renowned and exclusive brands. We are the destination to Stay fit. Live well. 
The customer service representative role is to service all Sports Experts customers in a timely professional manner as well as offer support to store employees to resolve in store post sale issues.
Respond to customer’s emails regarding questions about returns, product issues, delivery issues, etc.
Answer customer calls requesting information or support on a post sale issue
Respond to calls and emails from store staff regarding returns received and in-store issues that may occur
Process refunds for articles sent back from customers
Work order reports proactivel...
                

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