Customer Service Representative

️Work From Home as a Customer Service Representative (German Speakers)

Do you speak German fluently (C1/C2) and want to build your career with one of Europes leading technology retailers?

Were hiring Customer Service Representatives for MediaMarkt & Saturn (MMS)

supporting customers in Germany and Austria!

What Youll Do

Provide support to customers via inbound calls (emails may be added later).

Handle common inquiries such as:

o Store locations.

o Online returns.

o Complaint management.

o Checking product stock in stores.

o Product reservations (IBS).

Deliver excellent service, contributing to high customer satisfaction.

Join a long-standing, stable project with a low turnover rate.

Be part of team meetings, feedback sessions, and special day celebr...