Customer Service Representative

madrid, comunidad de madrid, Spain • Posted May 25, 2026

Job Type: Full-time
Location: madrid, comunidad de madrid
Posted: May 25, 2026
Category: Gestión y operaciones
Application Deadline: July 04, 2026

Role Description

Are you a customer-focused, proactive professional with a passion for delivering excellent service, solving issues before they escape, and ensuring smooth end-to-end operations? Do you thrive in dynamic environments where coordination, ownership, and collaboration across multiple stakeholders are essential to success?

We are looking for a Customer Service Specialist to join our Customer Supply Chain team in Iberia, reporting directly to the Logistics & Customer Service Manager. In this role, you will act as the primary point of contact for customers, managing the full Order-to-Cash process and ensuring excellent service execution across assigned accounts.

What your role is:

Order-to-Cash & Customer Operations

  • Manage end-to-end Order-to-Cash processes across assigned Iberia accounts.
  • Act as the primary point of contact for customers, ensuring a responsive, proactive, and customer-centric service experience.
  • Coordinate d...

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