Customer Service Representative
madrid, comunidad de madrid, Spain • Posted May 25, 2026
Role Description
Are you a customer-focused, proactive professional with a passion for delivering excellent service, solving issues before they escape, and ensuring smooth end-to-end operations? Do you thrive in dynamic environments where coordination, ownership, and collaboration across multiple stakeholders are essential to success?
We are looking for a Customer Service Specialist to join our Customer Supply Chain team in Iberia, reporting directly to the Logistics & Customer Service Manager. In this role, you will act as the primary point of contact for customers, managing the full Order-to-Cash process and ensuring excellent service execution across assigned accounts.
What your role is:
Order-to-Cash & Customer Operations
- Manage end-to-end Order-to-Cash processes across assigned Iberia accounts.
- Act as the primary point of contact for customers, ensuring a responsive, proactive, and customer-centric service experience.
- Coordinate d...
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