Customer Service Representative

Marousi, Marousi, Greece • Posted June 04, 2026

Job Type: Full-time
Location: Marousi, Marousi
Posted: June 04, 2026
Category: Information and Record Clerks
Application Deadline: July 14, 2026

Role Description

At Clever Point, we work to make parcel management fast and flexible. With over 720 service points across Greece, we help people collect, send, or return parcels on their terms. Whether picking up a delivery, dropping off a return, or shipping across Greece or abroad, we offer a convenient alternative to home delivery, without queues or delays. We aim to customise last-mile logistics to suit all lifestyles through intelligent and customer-oriented solutions. 

We are looking for an energetic and communicative team member to join our Customer Service Team, who will handle incoming and outgoing calls, emails, and support tickets, providing prompt, efficient, and friendly assistance to both consumers (B2C) and our network partners (B2B).

Responsibilities

  • Handle incoming calls, emails, and tickets with a focus on achieving high first-contact resolution;
  • Inform customers about shipment status, pickups/returns, and PUDO instructions;
  • Monitor...
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