Customer Service Representative

International Chat Process

Location: Mohali, Punjab ( Work from Office)

About the Rol e

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives in the FinTech domain. This is a blended role involving both voice and non-voice interactions

Key Responsibilities

Handle customer queries via non-voice channels

Provide accurate and timely information to customers

Maintain a high level of customer satisfaction

Manage multiple tasks efficiently in a fast-paced environment

Eligibility Criteria

• Freshers are welcome to apply
• Basic to good communication skills in English
• Immediate joiners will be preferred

Required Skills

• Good verbal and written communication skills in English
• Strong interpersonal and problem...