Customer Service Representative

Job Description
PR: 16/hr

Insight Global is looking for a CSR to conduct customer outreach over the phone for issue resolution and account updates.

Day to day:
-Handle non-routine customer issues requiring adaptation and research and Provide guidance to junior team members and assist with training.
- Support fraud investigations and revenue risk management.
- Assist in agency inquiries and coordination with Area Coordinators.
- Conduct customer outreach for issue resolution and account updates.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national orig...