Customer Service Representative

Pune, Maharashtra, India • Posted June 13, 2026

Job Type: Full time

Location: Pune, Maharashtra

Posted: June 13, 2026

Category: Information and Record Clerks

Application Deadline: July 23, 2026

Role Description

Job Summary:
Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.

Principal Responsibilities:
May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
Maintains and updates electronic and/or hard copy records as required.
Other duties as assigned.

Job Level Specifications:
Mastery...
                

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