Customer Service Representative

Richmond, British Columbia, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Richmond, British Columbia

Posted: March 23, 2026

Category: Information and Record Clerks

Application Deadline: May 02, 2026

Role Description

SUMMARY OF RESPONSIBILITIES:
Provide high standards of service to customers in accordance with the Skyservice philosophy, ensure efficient and courteous arrivals and departures of customers; 
Communicate via ground/air Unicoms and radios;
Maintain clear and concise communications between linecrew and concierge; ensure proper coordination with the courtesy van drivers;
Maintain, monitor, and update the system and advise Line Service Crew accordingly;
Remain vigilant with security protocols and situational awareness;
Ensure communication and coordination between customers, line service, and staff; 
Coordinate fueling, catering, car rental, hotel booking and reservations; 
Answer the general number phone lines and forward the calls to the appropriate person; 
Ensure that all areas of the FBO are clean at all times; 
Ensure coffee, condiments, and snacks are restocked regularly; 
Take c...
                

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