Customer Service Representative Scent

What’s your next big career move? If it involves driving meaningful change, we should talk. IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design. The role is based in Tlalnepantla on hybrid role. Be part of a team where together we can achieve greatness and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference? Manage the full order-to-cash cycle (order entry, confirmation, tracking, and closure in SAP). Serve as the main point of contact for assigned customers, ensuring proactive communication. Coordinate with Sales, Planning, Production, Quality, Logistics, and Finance teams. Provide regional support to LATAM strategic accounts, resolving operational issues. Monitor and align forecast changes with globa...