Customer Service Representative - Transportation
Hamilton, Ontario, Canada • Posted March 23, 2026
Job Type:
full-time
Location:
Hamilton, Ontario
Posted:
March 23, 2026
Category:
Information and Record Clerks
Application Deadline:
May 02, 2026
Role Description
Job Description
Qualifications
As the Customer Service Representative - Transportation, you will be responsible for managing the flow of information between the customer base and the Planning / Dispatch group to ensure timely execution of service.
What you’re responsible for:
- Manage inbound communications with customers and drivers/carriers.
- Create orders in the system to be managed by the Planning / Dispatch department.
- Communicate with customers and carriers to ensure smooth logistics operations.
- Prepare shipping documents (BOLs, packing lists, customs paperwork, labels, etc.).
- Track orders in the system through to completion.
- Support Supply Chain Analyst objectives.
- Collaborate with the Inventory Management team to reconcile inventory systems.
Qualifications
To join our team:
- You have a Bachelor’s degree in Supply Chain ...
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