Customer Service Representative

Howmet Fastening Systems is looking for a Customer Service Representative to join our Distribution Group in Waco, TX. This role performs all Customer Service activities including processing customer demand (via purchase orders, customer portals, or EDI communication), responding to new & existing customer supply chain actions, and addressing customer questions/concerns appropriately.

Responsibilities:

+ Provides timely and professional service to assigned customer or distributor accounts using appropriate processes and communication channels

+ Actively targets prospective customers based on relevant sources, both remotely and in person as necessary, to qualify leads and sell Howmet products

+ Handles inbound sales lead calls to convert into new business

+ Receives, enters and edits sales orders and changes thereto in accordance with company procedures

+ Checks stock and future production for customers and distributors
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