Customer Service Sales Representative

About the Role We’re hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach. You will own the full conversion journey — from first touch to scheduled calls. This role requires both: Consultative selling skills for inbound leads Confidence and persistence for outbound calling and follow-up This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment. What You Will Do Convert warm inbound leads Conduct outbound calls to re-engage cold or inactive leads Proactively reach out to potential patients through structured outbound campaigns Engage via phone, SMS, chat, and email Educate patients using approved, non-clinical messaging Handle objections with empathy and confidence Manage your own pipeline and prioritize follow-ups Maintain accurate CRM documentation Meet and exceed daily, weekly, and monthly conversion and activity KPIs C...