Customer Service Specialist

Edmonton, Alberta, Canada • Posted March 17, 2026

Job Type: Salary Full Time

Location: Edmonton, Alberta

Posted: March 17, 2026

Category: Information and Record Clerks

Application Deadline: April 26, 2026

Role Description

We are currently seeking to fill a Full-Time Customer Service Specialist role in our Distribution Services business unit in Edmonton.
Position Details:
Reporting to the Manager, Customer Services, the Customer Service Specialist will work with their portfolio of customers and internal stakeholders to provide timely and efficient transload and transportation solutions. The Customer Service Specialist will coordinate inbound and outbound deliveries with the railways and our Dispatch and Operations teams. The Customer Service Specialist will also leverage their relationship with our customers to identify new revenue opportunities and share those opportunities with our Supply Chain team. 
Due to 24/7 operation this position will be working a rotating 4 on 4 off schedule from 6:00 AM – 5:00 PM. 
What we are looking for:
Customer service experience in high-volume, high-accountability environments
Experience in Transportati...
                

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